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Privacy Policy vivagifts.com.au - Privacy Policy

This policy outlines the privacy practices for vivagifts.com.au; what information we gather when you complete your transaction with us, how we use it and how you can correct and change it. We treat your personal information and online privacy with the utmost importance. vivagifts.com.au complies with all applicable Australian data protection and consumer legislation for online retail. We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honour your privacy. This policy only outlines our activities from our servers.

General Privacy Information

vivagifts.com.au contains links to reputable third party internet sites and services that may collect data if you were to enter their site (for example paypal). They each have separate privacy and data collection practices that are independent of their own company and therefore vivagifts.com.au has no responsibility or liability for these practices, actions or the content on their websites. While we strive to protect your personal information please keep in mind that whenever you voluntarily and publicly disclose personal information on any online service or website, that information could be collected and used by others. vivagifts.com.au can't fully ensure the security of information you transmit to us. Any information you transmit online you do so at your own risk and you are responsible for maintaining the secrecy of your passwords and account information. We DO NOT purposely pass on any of your information (details or email addresses) to ANY third parties for any reason whatsoever.

Use of Information

When shopping at vivagifts.com.au we will ask you for pertinent information to your order such as name, email address, billing address, delivery address, phone number and your product selections. We may also collect information about where you are on the internet (i.e. the URL that brought you to us, your IP address, browser type, device use, pages of our website viewed, and search terms entered on our site, regardless of being registered with our site. What we collect through the use of cookies is used for improving quality of service, targeting promotions and refining our product offerings to you. When you register as a user or check out as a guest on vivagifts.com.au's website, we may also use your personal information to send you marketing and/or promotional materials should you wish to subscribe to this service. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

The information we ask you for during checkout is stored on a secure server; vivagifts.com.au will not disclose any information about any individual without the individual's consent, except to comply with applicable law or valid legal process. We will not share your email address or personal information with third parties or make public any data entered while placing your order. As payments are only accepted via PayPal, we do not even have access to your payment details such as credit card as these are entered via PayPal's website direct.

Registration with vivagifts.com.au

Customers can register with our website to make purchasing easier through the site and to receive benefits such as discounts, points and promotional emails. You will be given a member ID and Password to keep your information secure. The information you store here is used to contact you when necessary for customer service reasons. Unique identifiers, such as member ID and Passwords are collected to verify the user's identify and for use as account numbers in our record system. All information stored in your account is kept on a secure server.

Online Security

vivagifts.com.au utilizes a variety of security measures to maintain the safety of your personal information. When purchasing from vivagifts.com.au the only method of payment is via PayPal so we do not hold ANY of your financial information or request it at any time. If you choose to modify your personal information or you have forgotten your password, you may do so by visiting the vivagifts.com.au contact us page and asking us to resent the password for you or select the forgotten password method when trying to log in.

What are Cookies?

vivagifts.com.au may use cookies to keep track of your current shopping session and personalise your experience. This is mandatory for a shopping basket function to work properly. Cookies are short pieces of data that are sent to your computer when you visit a website and on later visits, this data is then returned to that website. Cookies allow vivagifts.com.au to recognise you automatically whenever you visit our site so that we can personalise your experience and provide you with a better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalised recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.
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